Privacy policy

Who we are

Hive IP Ltd is the controller for personal data collected directly through this website. You can contact us at info@hiveip.co.uk.

Information we collect

• Contact enquiry details: if you use the contact form, we receive the information you submit, such as your name, company, email address, role, topic and message.
• Email correspondence: if you email us directly, we receive your email address and the content of your message.
• Technical data: our website host and service providers may process technical information such as IP address, browser type, device information, requested pages, time of visit and server logs to deliver and protect the website.

How we use personal data

• To respond to enquiries and manage business conversations.
• To operate, secure and maintain the website.
• To keep appropriate business records.
• To comply with legal and regulatory obligations.

Legal basis

Where UK GDPR or EU GDPR applies, we rely on legitimate interests in operating a business website, responding to B2B enquiries and protecting the site; performance of a contract or steps before entering a contract; and legal obligation where records must be kept or disclosed by law.

Processors and third parties

We use service providers only where needed to operate the site and handle enquiries. The contact form sends enquiry submissions to our email address through FormSubmit. You can avoid this third-party form route by emailing us directly at info@hiveip.co.uk.

Cookies and website resources

Our use of cookies and similar technologies is explained in our Cookie policy. The website font is self-hosted from this site, so visitors do not contact Google Fonts when pages load.

Data retention

We keep enquiry and correspondence records for as long as needed to handle the conversation, maintain business records and meet legal obligations. Technical server logs are retained by the relevant hosting or service provider under its own operational policies.

International transfers

Some service providers may process data outside the UK or European Economic Area. Where required, those providers are responsible for using appropriate transfer safeguards for their processing.

Your rights

Depending on where you are located, you may have rights to access, correct, delete, restrict or object to the use of your personal data, and to withdraw consent where processing is based on consent. To exercise those rights, contact info@hiveip.co.uk.

Complaints

If you are in the UK, you can complain to the Information Commissioner’s Office. If you are in the EEA, you may contact your local data protection authority. We would appreciate the chance to resolve any concern first, so please contact us at info@hiveip.co.uk.

Changes to this policy

We may update this policy as the website, hosting arrangements or legal requirements change. The latest version will always be published on this page.